First Citizens Bank Online Banking Sign-In

First Citizens Bank » First Citizens Bank Online Banking Sign-In
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First Citizens Bank provides numerous online banking services to all of its account holders. Features include the ability to transfer funds between accounts, view account activity, pay bills, and receive email or text alerts/updates.

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  • To check all forms of bank account information, call this number (1-888-323-4732). This is an automated telephone line, and is available 24 hours per day, seven days per week.

Online Login

Step 1 - Go to the login webpage. Enter your customer ID and click the ‘Log In’ button.


Step 2 - Verify your identity by answering the verification question (if needed). Click the ‘Continue’ button.


Step 3 - You will be transferred to the password form, enter your password to complete the sign in process.

  • Forgotten Customer ID – Go to this page, and enter your current password, ATM/card number, PIN number, and ZIP code. Click the ‘Continue’ button.


  • Reset Password – Go to the Password Recovery page. Enter your customer ID, ATM/card number, PIN number, and ZIP code. Press the ‘continue’ button.


Mobile Apps

First Citizens Bank provides mobile applications for iOS and Android-powered devices.

iPhone Android




Mobile Site

First Citizens mobile website is located at ( Click the ‘Log In’ option from the main menu. You will be redirected to the login form, where you must enter your user ID and password into the blank fields, and then click the ‘Log In’ button to complete the sign in process.


Enroll in Online Banking

Step 1 – Go to to this webpage, which details the requirements for enrollment in online banking/bill pay. If you meet the requirements, press the ‘Enroll Now’ link at the bottom of the page.


Step 2 - On the next page you will be required to verify your identity by filling in the blank entry fields. Click the ‘Continue’ button.


Step 3 -Provide any other required information in order to finish the enrollment process.

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